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Replace a Lost or Forgotten PIN

Please use this form to submit a request to replace a lost or forgotten PIN. Type your full name, address and library card number below, then click "Submit."

Would you also like to receive your library notices * via email? You must supply a valid, working email address for this option.

 Yes, please sign me up!
 No, thanks. I prefer to receive library notices via telephone or U.S. mail.

* - Library notices may include:

  • Reminder notices - Sent three days before the due date of any checked-out items.
  • Hold notices - Notification that an item you requested is available for pick up.
  • Overdue notices - Sent about three weeks after the due date of any unreturned overdue items.
  • Fine notices - Sent out when account has fines and/or fees.
  • Other important library announcements.

Any email address supplied to Jacksonville Public Library is used for the above purposes only and is not supplied to any third party.