Public Access Computers
The Jacksonville Public Library (JPL) Computer Access Management System has been
implemented to provide fair and equitable access to the Library’s limited computer and printing
resources. Use of the Computer Access Management System constitutes acceptance of all
terms, conditions, and regulations (see Terms & Conditions for
Should you wish to contact the Library regarding the Computer Access Management
System , questions and comments may be submitted to any Library staff member or through the
Terms & Conditions for Computer Use
The following terms and conditions are applicable to all users of Library computers.
Use of the Computer Access Management System
- Use of the Computer Access Management System is subject to all terms,
conditions, rules, and regulations in this document as well as all
computer use policies of the
Jacksonville Public Library.
- You must present your valid Jacksonville Public Library card at the time of use
in order to obtain services. Your card and related accounts are non-transferable; any misuse or
illegal transactions can result in privileges being suspended or revoked. You are responsible for the
usage of your card.
In place of a valid library card, customers may purchase a
Guest Pass for a fee of $2.00. Guest Passes are good for one day only.
Computer Access Management System Printing Accounts
- The Computer Access Management System Printing Account is an optional account of
pre-deposited funds accessed by the cardholder for products and services. Funds cannot be
withdrawn from this account at any time, and can only be used for printing from library
computers (see Closing Accounts & Refunds).
- A cardholder’s Computer Access Management System Printing Account will be
activated automatically upon an initial cash deposit of a minimum of $1.00 at any Value Add
Station. Value Add Stations are located throughout the Main Library
and branch locations and accept $1 bills, $5 bills, $10 bills and $20 bills. Value
Add Stations do not make change.
- The cardholder understands and agrees that the Computer Access Management System Printing
Account is not a credit card, nor can it be used to obtain cash or cash advances from the
account under any circumstances. Library fines and fees cannot be paid from monies deposited
into the Computer Access Management System Printing Account.
- Customers may view current account balances at any Value Add Station.
- Accounts will be limited to a maximum value of $20.
Procedures for Lost, Stolen, or Replacement Cards
- Report immediately any lost or stolen card, or unauthorized card usage in person or by phone to
the library location nearest you. The
cardholder is responsible for all usage of the card prior to proper notification to the Library.
- There is a $2.00 replacement fee to replace a lost, stolen, or damaged library card.
Closing Accounts & Refunds
- The Library reserves the right to close any Computer Access Management System Printing
Account that has been inactive for a period of three years (36 months).
- The Library will not refund any monies deposited into the
Computer Access Management System Printing Account .
- You will receive a receipt when you deposit funds into your Computer Access Management
Printing Account . It is your responsibility as the account holder to ensure the receipt is
correct. Please immediately notify a library staff member of any discrepancies between the
amount deposited and the amount stated on the receipt.
- Printing activity statements can be generated upon request of the account holder.
Computer Access is offered to Jacksonville Public Library card holders at no cost.
A Guest Pass may be purchased for a fee of $2.00. Guest Passes are good for one day only.
These passes are available to:
- Customers who forget to bring their library card with them
- Customers who are not in good standing
- Customers who are ineligible to obtain a free Jacksonville Public Library Card
Printing fees: Printouts from library computers cost $.10 per page ($.50 per color page).
The Library requires a $2.00 fee to be paid for replacing a lost, stolen, or damaged library card.
Note: All assigned privileges and balances will
transfer to the replacement card upon issuance. Cost may be waived if the card failed or deteriorated
due to initial defect (as determined by Library personnel).
Jacksonville Public Library will disclose information to third parties about card holder accounts
only in order to comply with court orders or other applicable laws. For more
information on privacy concerns, please see the Library’s
Computer Usage Procedures
You must present a valid (not expired, blocked or barred) Jacksonville Public
Library card in order to use library computers. Customers using Library Laptop Computers (available only at Brentwood, Mandarin, Murray Hill, and Webb Wesconnett) must have a valid Library card, be 18 or over, and provide a valid driverís license or picture ID which will be held by Library staff.
Customers who cannot present a valid library card may purchase a Guest Pass for
a fee of $2.00. Guest Passes are good for one day only.
Scan your library card or Guest Pass barcode at the Computer Signup Station, located at the Information Desk. Choose "Adult PC" or "Configured for ADA". An ADA Computer is accessible for people with visual and/or mobility disabilities. You will either be automatically assigned a computer immediately or put in a wait list. Laptop computers, where available, must be used within the library only and can not be removed from the building.
Look at the computer monitor at the information desk (the queue
monitor) to see which computer you have been assigned. For your security, your
signup will display as a combination of the first four letters of your last name and the last
four numbers of your library card number. For Guest Pass users, the queue monitor will display an alias composed of the first four letters of your last name and the last four numbers of your Guest Pass logon ID.
Library staff cannot adjust for sit-down, stand-up, or specific
Once the system assigns you a computer, you have 5 minutes to log on to that
computer before the computer is released for another waiting customer.
Log on by typing your complete library card number (starting with FJP000) or
Guest Pass logon ID into the Logon ID box on the computer screen. You must type the
“FJP” in all capital letters. Leave the password box blank.
Computer sessions are limited to 45 minutes when other customers are waiting.
If no other customers are waiting, sessions will be extended automatically.
Printouts from library computers cost $.10 per page ($.50 per color page).
To retrieve your printouts, scan your library card or Guest Pass barcode into
the Print Release Station scanner. A list of your print jobs will display on the
monitor. Use the mouse to highlight the jobs you want to print and click print.
For your security, please sign off when your computer session is