E-Services Class Catalog
About our classes
- All classes and Open Labs are free and open to the public.
- The below list is an outline of our core curriculum of classes.
- Many of these classes are offered on a regular basis across the library system.
- All classes and Open Labs have limited seating.
- Please try to arrive on time; but if for some reason you are late, please be respectful when entering the class.
- Not all classes are offered at every location or every month.
- View the Class Schedules link above to find dates and locations.
Downloadable Books and Magazines
- Introduction to Overdrive
- Learn about the Jacksonville Public Library痴 e-Book collection. Learn to navigate the downloadable digital content site and transfer digital content to your device. Learn where to find device and download resources any time using our website. (Download1)
- Introduction to Zinio
- Discovery JPL’s digital magazine collection. Learn how to begin downloading new and back issues of over 300 popular magazine titles. Assistance will be provided for signing up and downloading the Zinio app to your mobile device. (Download1)
Introduction to Computers
- Introduction to Computers
- Learn the main parts of a computer and basic Windows navigation. Start a program from the start menu or desktop and learn the taskbar functions. Understand Windows features such as WordPad and notepad, paint, calculator and sticky notes. Learn to re-size windows and create shortcuts. Seating is limited so come early. This class requires basic keyboard, mouse and Windows skills. (Computers1)
- Introduction to the Email
- In this class we値l help you set up a free email account. You値l learn how to send, receive, reply to and forward messages. You値l also learn to organize your mail and attach documents. You値l need to have basic keyboard and mouse skills to participate in this class. (Email1)
- Introduction to the Internet
- The class explains the concepts of the Internet, URLs, browsers and the World Wide Web. You値l need to have basic keyboard and mouse skills to participate in this class. (Internet1)
- Introduction to Keyboarding
- This class is intended to give a basic overview of the keyboard and some of the most commonly used keys. You will also spend time on some exercises which will allow you to practice. (Keyboarding1)
- Introduction to Windows 7
- In this class we will tour the Windows desktop and Start menu. You will learn to save and organize files and folders, change views, and customize the Desktop. You値l learn about copy, paste, drag and drop features. You値l need to have basic keyboard and mouse skills to participate in this class. (Computers1)
- Introduction to Windows 8
- This class presents a basic overview of the Windows 8 operating system. Emphasis is placed on users transitioning to Windows 8 from earlier versions but prior knowledge is not manditory. (Computers1 Special1)
Microsoft Office 2010
- MS Office 2010: Excel I
- Learn to create a simple spreadsheet using formulas and formatting. Create a basic workbook, navigate between worksheets, become familiar with the Excel ribbon and menus, be able to format columns, rows, and cells, and be able to create and use formulas. Seating is limited so come early. (Office2010 Excel1)
- MS Office 2010: Excel II
- Create more complex formulas. Work with basic functions such as sorting data, filtering data, and creating charts. Attendance in Introduction to Excel class or previous experience with MS Excel is required. Seating is limited so come early. (Office2010 Excel1)
- MS Office 2010: Excel III
- Learn more functions and features in MS Excel 2010 to retrieve and analyze data. Learn how to use the VLOOKUP function, create PivotTables and PivotCharts, create Sparklines, use conditional formatting, and more. (Office2010 Excel1)
- MS Office 2010: PowerPoint I
- Create a simple presentation, create, edit and save slides and slide shows. You’ll learn to insert clip art, apply designs, work with views and run slide show. Seating is limited so come early. This class requires basic keyboard, mouse and Windows skills. (Office2010 PowerPoint1)
- MS Office 2010: Publisher I
- In this hands-on class for beginners, you'll learn how to design, create, and publish a wide variety of documents using Microsoft Publisher 2010. You'll find out how Publisher's built-in layouts and templates can help you quickly complete simple newsletters, brochures, fliers and the like. This class requires basic keyboard, mouse and Windows skills. (Office2010 Topics1)
- MS Office 2010: Word I
- Participants will learn to open the program and find basic program functions (Office button, ribbon, help menu). Learn to create, edit, save and print document. Instruction includes formatting text, cut, copy paste and using Spelling and Grammar tools. Seating is limited so come early. This class requires basic keyboard, mouse and Windows skills. (Office2010 Word1)
- MS Office 2010: Word II
- Participants will learn about more advanced MS Word functions such as bulleted and numbered lists, special symbols, format with columns and page breaks, tables, graphics/resize and crop images, customize with borders and colors, and printing. Attendance in Intro to MS Word class or previous experience with MS Word is required. Seating is limited so come early. (Office2010 Word1)
Open Labs & E-Instruction
- E-Gov Lab
- Free computer access for job applications, online classes, e-gov services, email and individual work. (Lab1)
- E-Instruction (Walk In or By Appointment)
- One-on-one help with eBooks, email, the internet, online applications, and basic computer instruction. For downloadable media assistance, bring your charged laptop, e-reader or tablet with you. Times and locations vary. Visit or call your branch to sign up.
- Open Lab
- Free computer access for job applications, online classes, e-gov services, email and individual work. E-specialists will be on hand to answer questions and give assistance on computers, devices, downloadable media and email. (Lab1)
- Introduction to Cloud Computing
- Learn the basics of cloud-based computing by exploring Google Docs and Microsoft SkyDrive. These services offer free storage and editing for many popular file formats such as MS Word, Excel and many others. (Topics1)
- Introduction to Digital Devices
- You will learn the differences between tablets and e-readers. Learn what iOS is and how it differs from Android. We will explain Jellybean and how it is better than Ice Cream Sandwich. Learn what tablets, phablets, and mp3 players are. (Devices1 Topics1)